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Returns

Purchase the wrong item, item not what you expected?  BMW Motorcycles of Grand Rapids will refund or exchange your purchase within 30 days of reciept.   A refund for the price paid less any original and/or return shipping fees.

All Items must be in new, unused condition with all manufacturers tags and packaging. Please include a copy of your invoice when you return the product.

The following items are NOT returnable - except when defective or damage in which they will be exchanged only:
electrical items, special order items, BMW special tools, books, software or any parts that show signs of installlation or use.

There are NO Returns allowed on used items.

To Exchange/Return an Item

  1. Contact BMW Motorcycles of Grand Rapids at
    returns@bmwmcgr.com   or (616) 530-6900
     
  2. Package Item properly with:
        A copy of the invoice inside the box.
     
  3. Ship to:
    BMW M/C of GR
    Attn:  RETURNS
    5995 S. Division Ave.
    Grand Rapids, MI 49548
     
  4. When Item is received you will be contacted immediately regarding your exchange/return and a refund will be issued to the original payment method.

Have any questions, contact us!

 

NOTE:  All shipping costs related to returns and exchanges are the responsibilty of the customer - except when it is an error on our part or the item is defective.