Returns
Purchase the wrong item, item not what you expected? BMW Motorcycles of Grand Rapids will refund or exchange your purchase within 30 days of reciept. A refund for the price paid less any original and/or return shipping fees.
All Items must be in new, unused condition with all manufacturers tags and packaging. Please include a copy of your invoice when you return the product.
The following items are NOT returnable - except when defective or damage in which they will be exchanged only:
electrical items, special order items, BMW special tools, books, software or any parts that show signs of installlation or use.
There are NO Returns allowed on used items.
To Exchange/Return an Item
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Contact BMW Motorcycles of Grand Rapids at
returns@bmwmcgr.com or (616) 530-6900
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Package Item properly with:
A copy of the invoice inside the box.
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Ship to:
BMW M/C of GR
Attn: RETURNS
5995 S. Division Ave.
Grand Rapids, MI 49548
- When Item is received you will be contacted immediately regarding your exchange/return and a refund will be issued to the original payment method.
Have any questions, contact us!
NOTE: All shipping costs related to returns and exchanges are the responsibilty of the customer - except when it is an error on our part or the item is defective.